Mix and Match

Refund policy

Return & Refund Policy

Last Updated: July 25, 2026

At Shop bloom, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund in accordance with the policy below.

Returns

  • Returns are accepted within 14 days of receiving your order.

  • Items must be unused, unworn, in their original condition, and in the original packaging with all tags attached.

  • Certain items, such as personalised products, gift cards, and clearance items, may not be eligible for return unless they arrive damaged or defective.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Original shipping charges are non-refundable unless the return is due to our error or you received a damaged or incorrect item.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos of the item. We will review your request and arrange a replacement or refund where applicable.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or an incorrect item was sent. We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: abdullahbarang26@gmail.com